What do I receive after placing an order?
Once payment is successful, you will receive an email containing instructions on how to access and download your purchased digital game. We do not ship any physical products.
How long does delivery take?
Digital orders are usually processed automatically. In most cases, download instructions are sent within minutes of payment confirmation. If you do not receive the email within 30 minutes, please contact us.
Can I download my purchased product more than once?
Yes. If you accidentally lose the download email or encounter technical issues, please provide your order details and contact our support team for assistance.
What payment methods do you accept?
We process payments securely via Stripe and accept major credit and debit cards supported by Stripe. During checkout, your payment information is encrypted and processed securely.
Can I request a refund?
As our products are digital downloads delivered immediately upon purchase, refunds are generally not granted once access has been provided; exceptions apply where refunds are required by EU consumer protection laws, or if the product is defective or inaccessible due to an error on our part.
Are your games authentic?
Yes. All games, product images, graphics, and promotional materials displayed on our website are original works or used with appropriate licenses or royalty-free authorization.
Who can purchase products from Gobblelooparcade?
Our products are intended for customers who are legally entitled to enter into legally binding contracts under the laws of their country of residence. Minors may only make purchases with the involvement of a parent or legal guardian.
How is my personal information protected?
We collect and process personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Singaporean laws. Your information is used solely for order processing, customer support, regulatory compliance, and service improvement. We do not sell your personal information to third parties.
What should I do if I encounter technical issues?
If you experience download problems, installation failures, or other technical difficulties, please contact our support team. We will make reasonable efforts to resolve any verified technical issues related to your purchased product.
Email: snake@gobblelooparcade.com
How can I contact Gobblelooparcade? If you have any questions regarding orders, payments, privacy, or our services, please contact us using the details above. Brand Name: Gobblelooparcade
Address: 51 MARINE TERRACE #10-165 MARINE TERRACE HAVEN SINGAPORE 440051
Phone: +6563420889
Email: snake@gobblelooparcade.com