Welcome to Gobblelooparcade. This Privacy Policy outlines how Gobblelooparcade (“we” or “us”) collects, uses, stores, and protects your personal data when you visit www.gobblelooparcade.com or purchase our digital products. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Singapore.
- Data Controller
The data controller responsible for your personal data is:
Brand Name: Gobblelooparcade
Address: 51 MARINE TERRACE #10-165 MARINE TERRACE HAVEN SINGAPORE 440051
Phone: +6563420889
Email: snake@gobblelooparcade.com
- Eligibility Requirements
Our website and digital products are intended for use only by individuals aged 18 or older. By using this website or placing an order, you confirm that you meet this age requirement and are legally authorized to use the selected payment method.
- Information We Collect
We may collect personal information, including your name, email address, billing location (country/region), purchase history, customer support communications, IP address, browser information, device information, cookies, and website usage data. We do not store your full payment card details.
- Payment Processing
All payments are securely processed by Stripe (acting as our independent payment processor). Stripe may collect payment details, billing information, device information, IP addresses, and fraud prevention data in accordance with its own privacy policy. We never receive or store your full payment card number.
- How We Use Your Information
We use your information to process purchases, deliver digital products, provide customer support, prevent fraud, fulfill legal obligations, improve the website, resolve payment disputes, and protect our intellectual property rights. Data processing is based on the performance of a contract, legal obligations, legitimate interests, or user consent where required by the GDPR.
- Digital Products and Licensing
All products sold on this website are digital products delivered electronically. Delivery begins immediately after successful payment. By completing a purchase, you expressly request immediate delivery and acknowledge that, once digital delivery has commenced, you waive the 14-day statutory right of withdrawal for digital content under applicable European consumer laws. Your purchase grants only a limited, personal, non-exclusive, and non-transferable license to use the digital content. Gobblelooparcade retains exclusive ownership of all game software, source code, art assets, graphics, music, trademarks, and other intellectual property. Reproduction, extraction, modification, redistribution, reverse engineering, or commercial use without written permission is strictly prohibited.
- Data Retention
We retain personal data only for as long as necessary to provide our services and comply with applicable legal obligations. In accordance with Singapore law, purchase and accounting records are retained for up to 10 years, while customer support records, security logs, and anti-fraud information are retained for a reasonable period necessary to resolve disputes, chargebacks, or legal claims.
- Sharing and Cross-Border Transfer
We may share personal data with trusted service providers (including Stripe, hosting providers, and cloud service providers) and relevant law enforcement agencies as required by law. If personal data is transferred outside the European Economic Area (EEA), we will implement appropriate safeguards as required by the GDPR.
- Your Rights
Under applicable law, you have the right to access, correct, delete, restrict, or object to the processing of your personal data; to request data portability; to withdraw consent where applicable; and to lodge a complaint with a competent data protection authority. Requests may be sent to snake@gobblelooparcade.com.
- Security Measures
We implement appropriate technical and organizational security measures (including encrypted connections, secure servers, access controls, and anti-fraud systems) to protect your personal information.